A tech manufacturer with outstanding customer service and its product distributor were both named MPW Suppliers of the Year 2022. Engineering Manager Matt Tenley said award winners George E. Booth Company LLC and the Endress+Hauser Instrumentation Company (E+H) sales team really understand MPW’s business needs. “Since we made the change to their products in 2015 they have always found a way to do the unique things that we ask them to do, sometimes for the first time,” he said.
Tenley said E+H’s products and services are top notch and George E. Booth Co.’s customer service is exceptional. “George E. Booth Company’s Frank Traikovich is the first person I always call if I have a question and if he can’t help me, then he works diligently to get the right person on the phone who can help,” Tenley said.
“Where a lot of companies tended to struggle during the last three and a half years with the whole Covid situation, lock downs, labor shortages and transportation and supply chain issues, E+H really didn’t,” said Senior Buyer Lawrence “Rocky” Zizzo. He said in the rare instances that E+H struggled to obtain certain products, they were able to provide an equivalent or upgraded part.
“They’ve been really good partners through the years. When you put everything together, that kind of package they provide and the portfolio they can supply to us, these are the reasons George E. Booth and E+H are very deserving of being suppliers of the year,” Zizzo said.
“George E. Booth Co. LLC’s win as the supplier of the year is truly a moment of pride and delight for our entire organization,” said Frank Traikovich, George E. Booth Co. Ohio Sales Representative. “We are incredibly honored to receive this recognition, which highlights our dedication to delivering precision and efficiency through cutting-edge process control solutions in the process industry.”