Effective Date: 6/1/2026
MPW Industrial Services (“MPW,” “we,” “us,” or “our”) uses SMS/text messaging to communicate with employees and other authorized recipients about employment-related and company-related matters. This SMS Messaging Privacy Policy explains how we collect, use, and protect mobile phone numbers and SMS consent information for our text messaging program.
Information We Collect
When you choose to receive SMS messages from MPW, we may collect your name, mobile phone number, employment or contractor status, communication preferences, opt-in consent details, opt-out requests, and records of SMS messages sent or received.
How We Use SMS Information
MPW uses SMS information to send company-related communications, which may include onboarding information, scheduling updates, work-related alerts, safety notifications, operational notices, HR-related notifications, and other internal company communications.
Message frequency may vary based on your role, work location, and the type of notification.
Sharing of Mobile Information
MPW does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes.
Mobile information may be shared only with service providers or subcontractors who support MPW’s SMS messaging services, such as messaging platforms, telecommunications providers, or technology support vendors. These parties are permitted to use the information only to provide services to MPW and not for their own marketing or promotional purposes.
Opting Out
You may opt out of MPW SMS messages at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, or REVOKE to any MPW SMS message. After opting out, you may receive one final confirmation message confirming that you have been unsubscribed.
You may also manage your SMS communication preferences through MPW’s internal employee communication preferences site, where available.
Help
For help with MPW SMS messages, reply HELP or INFO to any message. You may also contact MPW IT Support or Human Resources at 740-928-0213.
Data Security
MPW uses reasonable administrative, technical, and physical safeguards to protect SMS-related information from unauthorized access, disclosure, alteration, or misuse.
Data Retention
MPW retains SMS-related information for as long as necessary to support company communications, comply with legal or regulatory obligations, resolve disputes, and maintain business records.
Changes to This Policy
MPW may update this SMS Messaging Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this SMS Messaging Privacy Policy, please contact:
MPW Industrial Services
9711 Lancaster Road SE
Hebron, OH 43025
Email: itsupport@mpwservices.com
Phone: 740-928-0213