MPW Industrial Services awarded its first-ever Supplier of the Year Award to Action Supply Products, Inc.
Headquartered in Imperial, Pa., and with additional facilities in Newark, Ohio and Gastonia, N.C., Action Supply specializes in providing personal protective equipment (PPE) and other industrial supply items such as hardhats, safety glasses, HAZMAT suits and sanitation and janitorial products.
MPW Director of Procurement Bill Boring said Action Supply is vital to MPW because the equipment helps keep MPW employees safe on the job. He said Action Supply’s customer-first attitude was a critical component in earning the award. Other factors included product training, issue resolution and competitive pricing, he said.
“Action Supply has made deliveries in the middle of snowstorms and on holidays when traditional carriers were closed in order to ensure MPW was operational,” Boring said. “These are great examples of a supplier matching MPW’s philosophy. Both companies are also family owned and have dedicated, loyal workforces.”
Boring said Action supply also provided great service during the recent implementation of MPW’s punchout process, which allows authorized MPW personnel to purchase work-related items online.
“At the time we requested them to participate they didn’t even have a viable website, but at great expense they hired developers to build it for them. They ended up doing a better job in a shorter timeframe than some national companies,” he said.
Boring said the process for selecting the winning company included soliciting input from MPW’s procurement, operations and leadership teams. Action Supply was the only company to receive multiple votes, he said.
MPW formally recognized Action Supply at an awards event at the Granville Inn on February 7 in Granville, Ohio.